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------------------------------------------------------------
README for MSN Internet Access 5.1
February 2000
------------------------------------------------------------
(c) Copyright 1996 - 2000 Microsoft Corporation
Thank you for your MSN Internet Access membership. This
document contains late-breaking information for MSN Internet
Access 5.1.
For the most current information about MSN Internet Access,
always check online at http://memberservices.msn.com/
-------------------------
HOW TO USE THIS DOCUMENT
-------------------------
To view Readme.txt on the screen in Notepad, maximize the
Notepad window.
To print Readme.txt, open it in Notepad or another word
processor, and then choose the Print command from the File
menu.
Table of Contents
=================
1. System Requirements
2. Video Cards and Display Problems
3. Hard Disk Location of MSN Internet Access Program Files
4. Installation Problems
5. Known Problems with This Release
6. Outlook Express Mail & News
7. Connection Problems
8. Turning off MSN Internet Access
1. System Requirements
=======================
* Computer/Processor: 486DX/66 MHz or higher processor
* Operating System: Microsoft Windows 95, Windows 98, or
Windows 2000
* Memory: 16 MB (megabytes) of RAM minimum.
* Hard drive space:
- Required for installation: 110 MB (100 MB for
Microsoft Internet Explorer and 10 MB for MSN
Internet Access components)
- Required to run: 65 MB (5 MB if Internet Explorer 5
and Outlook Express 5 are already installed).
* Modem or Internet connection
* CD-ROM drive (if installation is done from a CD-ROM)
* VGA or higher-resolution graphics card
* Microsoft Mouse or compatible pointing device
* Sound card (optional but recommended)
2. Video Cards and Display Problems
====================================
FEWER THAN 256 COLORS:
MSN Setup will run if your display is set to 16-color mode.
However, it is designed to run at 640x480 resolution or higher,
with a minimum of 256 colors. If your display is set to show 16
colors, we strongly recommend that you change your display
setting to show 256 colors or more.
If you experience problems with display colors, check your
color configuration:
1. Click Start, point to Settings, and then click Control Panel.
2. Double-click the Display icon.
3. Click the Settings tab.
4. In the Colors list box, click 256 Colors.
MORE THAN 256 COLORS:
MSN is designed to look even better at higher color settings.
You will find that much of the text is more readable and the
images are much clearer when you set your display resolution to
16-bit (65,536 colors) or higher.
Some video cards may encounter problems when using accelerated
video drivers, video drivers with more than 256 colors, or
high-resolution video drivers.
If you run into display problems, try the following:
1. Switch to a driver supplied with your operating system.
2. Change to a different display mode. An alternative to using a
different driver is to change your video mode to a standard
mode, such as 640x480 resolution with 256 colors.
For details on changing drivers or switching to a different
display mode, see your Windows documentation.
3. Hard Disk Location of MSN Internet Access Program Files
===========================================
MSN requires that its files be installed on your system disk
(the drive from which your computer boots, which is generally
drive C).
You must have enough space on your system disk to install
and run MSN Internet Access. If you need to make more room,
Setup notifies you.
4. Installation Problems
=========================
VERSION CONFLICTS:
Your computer may contain files that cause a "Version
Conflict" message to appear while the MSN Setup program
is running or when you log in for the first time. If the
Version Conflict message appears asking if you want to keep
a file, click Yes.
PROGRAMS RUNNING DURING SETUP:
During MSN Setup, we notify you of any currently running
programs that might interfere with the MSN installation.
To ensure a successful installation, close those programs
before continuing with Setup.
Some programs, such as anti-virus applications that load
automatically at startup, may be more difficult to close than
others. If you are unable to close these programs, you can
continue with MSN Setup by clicking Next and then clicking Yes
when asked if you want to continue. In most cases, MSN Setup
will complete successfully. However, if problems occur (for
example, your system stops responding for several minutes
during Setup), please follow the steps below to disable all
running applications before installing MSN.
Recommended steps to disable programs that load during startup:
1. Restart your computer.
2. While Windows is loading, hold down the Shift key.
3. After booting up, but before running other programs,
press CTRL+ALT+-DELETE keys simultaneously, but press
them only ONCE. A list of programs will appear. You will
need to leave the Explorer and Systray programs in the list,
but select any other programs running and then click the
End Task button.
Programs in the Startup folder could start automatically.
You can move their icons into a temporary folder or to
your desktop until MSN completes the installation. Once finished,
you can move them back into the Startup folder.
Moving icons between the Startup folder and a temporary folder:
1. Create a temporary folder for safekeeping, using a name of your
choice.
2. In your Windows folder, double-click Start Menu, then Programs,
and then Startup. The icons in Startup appear as shortcuts.
3. Move the program icons from your Startup folder to a temporary
folder.
4. Restart your computer so the changes take effect.
5. Run the MSN Internet Access setup program.
6. Move the program icons from your temporary folder back to
the Startup folder.
5. Known Problems with This Release
====================================
MSN SIGN-IN APPEARS AFTER YOU DISCONNECT:
Some programs, like Outlook Express and some Web-based
content like MSN Money Central Investor, periodically check
for updated information. If you are not already connected to
the Internet when these checks occur, MSN will attempt to dial
in to the Internet for you.
There are two ways to prevent this from happening:
* Close all Internet applications after you disconnect from
the Internet.
* Disable the default dialer option for Internet access.
To do this:
1. Click Start, point to Settings, and then click Control
Panel.
2. Double-click the Internet Options icon.
3. Click the Connections tab.
4. Select the option called Never dial a connection.
6. Outlook Express Mail & News
================================
If you want to use more than one computer to access your MSN
e-mail account, you must install MSN 5.1 and Microsoft Outlook
Express on each computer you use.
CHANGES IN EXISTING MSN E-MAIL ACCOUNT ADDRESSES:
As you receive replies to the messages you send, you might notice
that your e-mail address is listed as msn_member@email.msn.com
(where msn_member is the name you use to sign in to MSN) instead
of msn_member@msn.com. This DOES NOT mean that your
e-mail address has changed. The addition of the word "email"
after the "@" symbol is simply a behind-the-scenes mechanism
used to ensure higher levels of performance on the new MSN mail
platform. Your e-mail address is the same as it was before.
7. Connection Problems
=======================
AOL USERS WHO INSTALL MSN 5.1:
In order to use both MSN and AOL at the same time, you must
configure AOL to use TCP/IP access. To do this:
1. At the AOL Sign On screen, click Setup.
2. Select Edit Location.
3. Choose TCP/IP for the type of network.
AT&T WORLDNET USERS WHO INSTALL MSN 5.1:
If you have any problems conn